Frequently Asked Questions

Our phone cases support all trading cards, including but not limited to:

• Pokémon
• Magic: The Gathering (MTG)
• Yu-Gi-Oh!
• One Piece
• Sports cards (excluding jersey patch/thick cards)
• Dragon Ball Z / Score (DBZ)
• Lorcana
• Gundam
• K-pop photo cards
• Polaroids and other similarly sized cards

Each case includes 3x side loaders and sleeves that allow you to safely display cards of different sizes.

Yu-Gi-Oh! cards

Yu-Gi-Oh! cards will fit using the included side loaders. For best results, we recommend using official Konami sleeves with the includes side loaders.

If you want an improved, perfectly centered fit for Yu-Gi-Oh! cards, we offer optional precision top loaders designed specifically for smaller cards. These are available as an add-on accessory.

You can view all side loader and top loader accessories here:
https://showcasedcards.com

The display window is made from premium crystal-clear acrylic and ships with a protective adhesive peel that should be removed before use.

Like all phone cases, the display window may develop scratches over time with regular daily use. This is considered normal wear and tear.

For additional protection against scratches and smudges, we recommend using our anti-scratch display protectors, available here:
https://showcasedcards.com/products/2x-display-protectors

Each card is protected using multiple layers:

1. Sleeve
2. Side loader or top loader
3. Secure internal compartment within the phone case

The card is sandwiched between the phone and the case, providing excellent protection from bending, debris, and daily handling.

Our side loaders and sleeves include UV-protective additives. Additionally, the case’s patent-pending internal locking design provides water resistance, helping protect the card in everyday environments on the exterior.

The included side loaders and top loaders feature UV-protected materials designed to reduce UV exposure over time.

While no product can completely eliminate UV exposure, these materials help slow fading and discoloration. For maximum protection, we recommend rotating displayed cards periodically and avoiding prolonged direct sunlight.

Our phone cases are not officially MagSafe certified at this time, however some customers report partial or inconsistent MagSafe performance depending on:

• Phone model
• Charger or accessory strength
• Specific MagSafe accessory used

Because results vary, MagSafe compatibility is not guaranteed on current Gen 1 and Gen 2 Showcased Cards phone cases.

MagSafe roadmap

We are actively developing official MagSafe-compatible accessories. These accessories will attach to the back of your phone directly or to another MagSafe case of your choosing.

You can track MagSafe-compatible product updates here and be notified:
https://showcasedcards.com/pages/magsafe-compatible-products

Showcased Cards was created to give collectors a safe, premium way to display their favorite trading cards directly in their phone case.

Before launching Showcased, we (like many collectors) were placing cards inside generic clear phone cases. We wanted something that looked better, offered more protection, and was purpose-built for collectors. The result is a custom-designed phone case that securely displays cards while protecting both your phone and your collectible.

Our products are patent pending, with multiple design and utility patents currently filed.

We really appreciate your interest.

We are a small business working as hard as we can to continue expanding our phone model lineup. Whatever we have on the site at any given time is what we have.

Please sign up for our email newsletter here:
https://showcasedcards.com/pages/sign-up

You can also follow our website and socials to stay up to date. Thank you for your support.

Gen 2 Premium cases

Gen 2 Premium cases are compatible with all standard screen protectors.

Gen 1 Classic cases

For Gen 1 Classic cases, we have confirmed compatibility with the following screen protectors (results may vary by phone model):

• Spigen glass screen protectors
• ZAGG and ZAGG Privacy
• Xtreme Indestructible
• Ailun (multiple models)

Because screen protectors vary by brand, thickness, and device model, we cannot guarantee compatibility with every protector on the market with Gen 1.

Yes. We offer returns, exchanges, and a limited product warranty.

Policies vary depending on product condition, usage, and timing. Full details can be found here:
https://showcasedcards.com/pages/returns-exchanges-warranty

Customers are encouraged to review the policy carefully before purchasing.

Please double check your order for accuracy before placing it. To meet our same-day shipping promise (in-stock items ordered by 1:30pm US Central Time, Monday to Friday), we begin picking, packing, and creating shipping labels for orders immediately as they come in.

Because of this, in most cases we are unable to make changes or cancellations once an order is placed. This includes item or variant edits and shipping address changes. The main exception is when an item is on preorder or backorder.

If you need help, please contact us as soon as possible and we will do our best, though we cannot guarantee changes. If we are unable to make the change, we will gladly help you with a return or exchange once your order arrives.

In-stock items typically ship the same business day when ordered by 1:30pm US Central Time (Mon to Fri).

Within the United States we offer a Standard option that arrives in 3 to 7 business days, and an Express option that arrives in 2 to 3 business days.

Standard is $7 on orders under $70 and free on orders $70 and up. Express is $15 on orders $70 and up and $19 on orders under $70. Exact rates and delivery estimates are always shown at checkout.

Yes, we ship worldwide.

Fast processing

In-stock items typically ship the same business day when ordered by 1:30pm US Central Time, CT (Mon to Fri). You can convert this to your local time zone to estimate the cutoff. Preorder and backorder items ship on the timelines listed on our Preorder and Backorder page.

Standard and express (air) options

Most countries now have both a standard courier and a new express (air) option. You choose your speed at checkout, where the delivery estimate for each option is shown.

No surprise fees

All duties and taxes are included or fully calculated up front at checkout. There are no surprise charges or fees to pay when your order is delivered.

We review all collaboration requests exclusively through our official application page:

https://showcasedcards.com/pages/collab

Due to the high volume of inquiries we receive, we prioritize creators who are already customers and genuine fans of the product. We’ve found the strongest partnerships come from people who truly share our passion for Pokémon and the broader TCG community.

If you’ve purchased a Showcased case before, please include your order number in your application. Having the product in hand moves your submission to the top of our review list and ensures you’re ready to create content right away.

Please note: collaboration requests sent through support or social media are not reviewed. All applications must be submitted through the official collab page above.

We welcome business, wholesale, and partnership inquiries.

You can reach us via:

• Email: support@showcasedcards.com
• Instagram direct messages

We are happy to discuss wholesale opportunities, collaborations, and promotional partnerships.