Preorder Dates and FAQs

Please continue to use the Device Form to inform our drops!

Are preorders limited?

We are doing our best to produce quantities that meet demand, however some colors/models may sell out. We recommend purchasing a preorder if you want to secure a case in a specific color/model.

Will I receive a free Pokemon card with my order?

Yes, always! Each order is always packed with <3 and included a bonus trading card.

How long will it take for my preorder to arrive?

See the estimated shipping times above.

What design improvements did you make with your learnings from the first release?

We listened to you! We are constantly iterating and improving our designs based on customer feedback. This next release will feature improvements such as a more accessible mute switch and buttons, more compatibility with screen protectors, and a more scratch and scuff resistant clear card holder area (acrylic) where the trading card showcases (no logo!).

Why did it take so long to release these models? Why haven't you released [[insert your device name here]] yet?

We are trying to expand and grow into new devices as fast as we can, but we are a very small company with limited resources, so we have to grow at a pace that is sustainable for us and does not come at the expense of product quality. We will not cut corners on our product development and design process in order to bring new products to market faster. With that said, we are encouraged by all the support, excitement, and growth so far and we are hopeful to continue expanding into new models. We truly appreciate the excitement from each and every one of you. Our goal is to allow any collector to bring their collection to life regardless of their device type. Please continue to use the Device Form to inform our growth into new products!

Can I cancel my preorder for a refund?

Absolutely! We offer risk free purchasing at all times. You can simply email help@showcasedcards.com if you want to cancel and refund your preorder at any time. Additionally, you may return your item for a refund after 14 days when the item has been received.