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Shipping Policies

Shipping Policy

Orders are typically processed and shipped within 1–3 business days (excluding weekends and holidays) but may take up to 5 business days when there is a surge in orders for us to fulfill (we are only a business of 2 people!)
During high-volume periods (product launches, holidays, sales), processing times may be slightly extended.

Shipping rates and delivery estimates are shown at checkout. We use USPS Ground Advantage.
Once shipped, delivery timelines are estimates provided by the carrier and are not guaranteed. On average, deliveries will happen within 5 business days after packages receive the initial pick up scans.
Showcased Cards is not responsible for delays caused by the carrier.

We ship worldwide
International orders typically take 2–5 weeks for delivery, depending on destination and local carrier processing.
International shipments include tracking and are handled by our international shipping partners.

Import duties, VAT, tariffs, and customs fees are the responsibility of the buyer.
These fees are determined by the destination country tax authorities and are outside of our control.
If applicable, your local carrier or customs authority will contact you directly to collect these fees.
These charges are not shipping fees and are not collected by or paid to Showcased Cards, therefore they are also not refundable by us.

Any free or flat-rate shipping promotions apply only to the cost of shipping the package from Showcased Cards.
Free shipping does not include import duties, VAT, or customs fees assessed by the destination country.

If an international order is refused at delivery due to unpaid import fees, the package may be returned to the carrier’s facility for disposal and may not be returned to Showcased Cards.
Refunds cannot be issued for refused international deliveries or for orders where import fees are not paid.

Once an order has been shipped, responsibility for delivery timing lies with the carrier.
If tracking shows a package as delivered but you have not received it, please contact your local carrier first with your tracking number also wait up to 5 business days before escalating, as oftentimes the carrier prematurely marks the package as delivered before it ultimately shows up a few days later. Please also check building common areas and with your neighbors.
We are happy to assist with next steps where possible.