100% Satisfaction Guarantee

What is the SHOWCASED 100% Customer Satisfaction Guarantee?

We're 100% committed to making you happy. Each Showcased product is hand-reviewed by a member of the Showcased Team, and we hand place in a free trading card from our personal collection into each and every case -- oftentimes including vintage cards, full arts, and rares. We do this as a way of thanking you for supporting our small business and ensuring 100% customer satisfaction. We want you to love the phone case and showcase your collection with pride alongside our team and community. We're collectors, too!

Product Issues or Defects

While we make every effort to ensure your case arrives in perfect condition with an unparalleled unboxing experience, sometimes mistakes or issues could happen. If you discover a fault with the item(s) you have received, please take pictures of the defect and contact us within 14 days upon receiving your order. You may contact us using the form here.

Returns and Exchanges

We accept returns and exchanges within 14 days upon receiving your order. Please see our returns and exchanges policies here.

Warranty

If you're out of the 14-day guaranteed window, please do not worry! We got you covered. We recently launched a 12-month warranty. We will work with you to guarantee your satisfaction at all times. Learn more about our warranty and claims process here.