Frequently Asked Questions
Last updated Feb. 22, 2026
This FAQ page is intended to provide clear, up-to-date information about Showcased Cards products, policies, and limitations. If your question isn't answered below, feel free to Contact Us
What card sizes fit in the case?
Our phone cases support all trading cards, including but not limited to:
- Pokémon
- Magic: The Gathering (MTG)
- Yu-Gi-Oh!
- One Piece
- Sports cards (excluding jersey patch/thick cards)
- Dragon Ball Z / Score (DBZ)
- Lorcana
- Gundam
- K-pop photo cards
- Polaroids and other similarly sized cards
Each case includes 3x side loaders and sleeves that allow you to safely display cards of different sizes.
Yu-Gi-Oh! cards
Yu-Gi-Oh! cards will fit using the included side loaders. For best results, we recommend using official Konami sleeves with the includes side loaders.
If you want an improved, perfectly centered fit for Yu-Gi-Oh! cards, we offer optional precision top loaders designed specifically for smaller cards. These are available as an add-on accessory.
You can view all side loader and top loader accessories here:
https://showcasedcards.com
Is the card display window scratch-proof?
The display window is made from premium crystal-clear acrylic and ships with a protective adhesive peel that should be removed before use.
Like all phone cases, the display window may develop scratches over time with regular daily use. This is considered normal wear and tear.
For additional protection against scratches and smudges, we recommend using our anti-scratch display protectors, available here:
https://showcasedcards.com/products/2x-display-protectors
How is my card protected?
Each card is protected using multiple layers:
- Sleeve
- Side loader or top loader
- Secure internal compartment within the phone case
The card is sandwiched between the phone and the case, providing excellent protection from bending, debris, and daily handling.
Our side loaders and sleeves include UV-protective additives. Additionally, the case’s patent-pending internal locking design provides water resistance, helping protect the card in everyday environments on the exterior.
What UV protection does the case provide?
The included side loaders and top loaders feature UV-protected materials designed to reduce UV exposure over time.
While no product can completely eliminate UV exposure, these materials help slow fading and discoloration. For maximum protection, we recommend rotating displayed cards periodically and avoiding prolonged direct sunlight.
Does MagSafe work with the case?
Our phone cases are not officially MagSafe certified at this time, however some customers report partial or inconsistent MagSafe performance depending on:
- Phone model
- Charger or accessory strength
- Specific MagSafe accessory used
Because results vary, MagSafe compatibility is not guaranteed on current Gen 1 and Gen 2 Showcased Cards phone cases.
MagSafe roadmap
We are actively developing official MagSafe-compatible accessories, with a planned launch in Q1 2026. These accessories will attach to the back of your phone directly or to another MagSafe case of your choosing.
You can track MagSafe-compatible product updates here and be notified:
https://showcasedcards.com/pages/magsafe-compatible-products
Why did you invent this case?
Showcased Cards was created to give collectors a safe, premium way to display their favorite trading cards directly in their phone case.
Before launching Showcased, we (like many collectors) were placing cards inside generic clear phone cases. We wanted something that looked better, offered more protection, and was purpose-built for collectors. The result is a custom-designed phone case that securely displays cards while protecting both your phone and your collectible.
Our products are patent pending, with multiple design and utility patents currently filed.
Can you make a phone case for [insert phone model here]?
We really appreciate your interest.
We are a small business working as hard as we can to continue expanding our phone model lineup. Whatever we have on the site at any given time is what we have.
Please sign up for our email newsletter here:
https://showcasedcards.com/pages/sign-up
You can also follow our website and socials to stay up to date. Thank you for your support.
What screen protectors are compatible with the case?
Gen 2 Premium cases
Gen 2 Premium cases are compatible with all standard screen protectors.
Gen 1 Classic cases
For Gen 1 Classic cases, we have confirmed compatibility with the following screen protectors (results may vary by phone model):
- Spigen glass screen protectors
- ZAGG and ZAGG Privacy
- Xtreme Indestructible
- Ailun (multiple models)
Because screen protectors vary by brand, thickness, and device model, we cannot guarantee compatibility with every protector on the market with Gen 1.
Do you accept returns, refunds, or exchanges? Is there a warranty?
Yes. We offer returns, exchanges, and a limited product warranty.
Policies vary depending on product condition, usage, and timing. Full details can be found here:
https://showcasedcards.com/pages/warranty-policy
Customers are encouraged to review the policy carefully before purchasing.
Do you ship internationally?
Yes. We ship worldwide with the exception of Japan (see FAQ directly below regarding purchasing in Japan).
International orders typically:
- Ship within 1–3 business days
- Take approximately 2–5 weeks for delivery, depending on destination
International shipments are handled via Asendia USA and include tracking.
Import duties and customs fees
All import duties, VAT, tariffs, and customs fees are the responsibility of the buyer. These charges are set by the destination country and are outside of our control.
If fees are due, your local carrier or customs authority will usually contact you using the email or phone number provided at checkout.
How can I apply to collaborate with Showcased on social media and content?
We review all collaboration requests exclusively through our official application page:
https://showcasedcards.com/pages/collab
Due to the high volume of inquiries we receive, we prioritize creators who are already customers and genuine fans of the product. We’ve found the strongest partnerships come from people who truly share our passion for Pokémon and the broader TCG community.
If you’ve purchased a Showcased case before, please include your order number in your application. Having the product in hand moves your submission to the top of our review list and ensures you’re ready to create content right away.
Please note: collaboration requests sent through support or social media are not reviewed. All applications must be submitted through the official collab page above.
How can I contact you for business or wholesale inquiries?
We welcome business, wholesale, and partnership inquiries.
You can reach us via:
- Email: support@showcasedcards.com
- Instagram direct messages
We are happy to discuss wholesale opportunities, collaborations, and promotional partnerships.